Terms & Conditions
Last Update: 29/4/2025
Cash for Chat – Terms and Conditions
1. Acceptance of Terms
By using the platform, the user fully accepts these terms and conditions.
2. User Definition
Users are divided into two categories:
* Client: The user who books a call or chat session.
* Expert: The user who provides consultation, entertainment, or educational services.
3. Age and Legal Capacity
Users must be at least 18 years old and legally capable of entering into a contract.
4. Registration and Account Information
Users must provide accurate, complete, and up-to-date information. Users are responsible for the security of their own account.
5. Identity Verification
The company may require identity verification to ensure user safety and authenticity.
6. Scheduling and Booking
Experts announce their availability on the system, and clients can only book sessions during those specified hours.
7. Booking Confirmation
Experts must confirm bookings within a specified timeframe; otherwise, the system will automatically cancel the reservation.
8. Auto-Cancellation of Bookings
If the expert does not confirm the booking within the required time, the session will be automatically canceled.
9. Conducting Sessions
If both parties are present and the booking is confirmed, the session will take place online.
10. Session Recording Prohibition
Neither party is allowed to record, save, or distribute session content without the company’s official permission.
11. Payment to Experts
If no complaint is filed by the client within 48 hours after the session, payment will be released to the expert.
12. Complaints and Refunds
Clients can file a complaint within 48 hours of the session. The company will review the case and may issue a full or partial refund.
13. Pricing and Commission
Experts set their own service rates. The platform deducts a specified percentage as commission from each transaction.
14. Professional Conduct
All users must behave respectfully, honestly, and responsibly. Any abuse, harassment, or threats will result in account suspension.
15. Off-Platform Services Prohibited
Providing or receiving similar services outside the platform is prohibited. Violators’ accounts will be suspended.
16. Unauthorized Use of Brand
Using Cash for Chat’s name, logo, or brand elements without written permission is prohibited.
17. Tax Responsibility
Users (especially experts) are responsible for declaring and paying taxes related to their income in their country of residence.
18. Service Modifications or Discontinuation
The company may change or discontinue services temporarily or permanently for technical, legal, or commercial reasons.
19. Geographic Restrictions
The platform may be unavailable or limited in certain countries or regions due to legal or technical issues.
20. Expert Work Status
Experts operate as independent contractors and are not employees of the company.
21. Privacy Protection
User data is collected and stored in accordance with the company’s privacy policy.
22. Content Usage
Reproduction, copying, or commercial use of platform content is prohibited without written permission from the company.
23. Information Security
The company commits to using up-to-date security standards to protect user data.
24. Temporary Account Deactivation
The company may temporarily deactivate user accounts, especially in cases of violations or pending investigations.
25. Suspicious Activity & Security Reviews
In case of suspicious activity, the company has the right to review, restrict, or suspend the relevant account.
26. User Content Responsibility
Each user is responsible for the content they share on the platform. Illegal or offensive content is prohibited.
27. Company Disclaimer
The company is not responsible for disputes, damages, or outcomes arising from user interactions.
28. Force Majeure
In the event of unforeseeable incidents such as natural disasters, internet outages, or political unrest, the company is not liable for service disruptions.
29. Terms Updates
The company may update these terms at any time. Continued use of the platform implies acceptance of the updated version.
30. Support Contact
For questions, issues, or complaints, users may contact support via: